Shipping and Returns
Shipping Policy
At The Lifestyle Official, we aim to make your shopping experience as smooth as possible. We offer fast and reliable shipping to all our customers in Pakistan. Here’s what you need to know about our shipping process:
Shipping Time
- Orders are processed within 2 business days.
- Once your order is processed, you can expect delivery within 3-5 business days depending on your location.
Shipping Charges
- We offer free shipping on all orders across Pakistan.
- There are no hidden fees. The price you see at checkout is what you pay!
Delivery
- We work with trusted courier partners to ensure your order arrives safely and on time.
- If you are unavailable at the time of delivery, the courier will attempt re-delivery or arrange a convenient time for you.
Return and Exchange Policy
We want you to love your purchase, but if you’re not completely satisfied, we offer a 7-day return and exchange policy. Here’s everything you need to know:
Return and Exchange Criteria
- Eligibility: Returns or exchanges are only accepted within 7 days from the date of delivery.
- Condition: The item must be unused, unwashed, and in its original condition with tags intact. The parcel must also be unopened.
- Non-eligible items: Sale items and accessories are not eligible for return or exchange.
How to Return or Exchange
- Contact us at +92 333 4280476 or shop.thelifestyleofficial@gmail.com within 7 days of receiving your order.
- Please provide your order number and the reason for the return or exchange.
- Our team will guide you through the return process.
Return Shipping
- Customer is responsible for return shipping charges unless the item is defective or damaged.
- Returns should be sent to our return address, which will be provided upon initiating the return.
Refunds
- Refunds will be issued to your original payment method once the returned item is inspected and processed.
- Please allow up to 14 business days for your refund to be processed after we receive the return.
If you have any questions or need assistance with your return or exchange, please don’t hesitate to contact us. We're here to help!